Our Services

Health Home Care Management designed around the whole person

Health Home Care Management

Health Home Care Management helps eligible Medicaid members with complex needs navigate medical care, behavioral health services, and community supports. ASCEND is preparing to deliver these core care management functions with professionalism, accountability, and a person-centered focus.

Comprehensive Care Management

Working collaboratively with members to identify healthcare needs, establish goals, and develop individualized care plans.

Care Coordination

Helping coordinate communication between physicians, specialists, behavioral health providers, hospitals, pharmacies, and community organizations.

Transitional Care

Supporting individuals during transitions following hospitalization or emergency department visits to reduce complications and improve continuity of care.

Community Resource Navigation

Connecting individuals with housing resources, food assistance, transportation, financial benefits, and other community supports.

Health Promotion

Helping members better understand their health conditions while encouraging preventive care and healthy lifestyle choices.

Family & Caregiver Support

Partnering with family members and caregivers to promote coordinated, person-centered care.

Care manager consulting with a member

Preparing to Serve

ASCEND is preparing to provide Health Home Care Management services through partnerships with New York State Lead Health Home organizations.

Our service model is built to support individuals with complex medical, behavioral health, and social needs—helping them navigate the healthcare system and connect with the resources that promote healthier, more independent lives.

Learn More About Our Approach

See how ASCEND integrates whole-person care into every care management relationship.

Our Approach